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October 23, 2021 NHTSA CAMPAIGN NUMBER: 21V833000
Loss of braking ability increases the risk of a crash.
NHTSA Campaign Number: 21V833
Manufacturer Ferrari North America, Inc.
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 9,985
Summary
Ferrari North America, Inc. (Ferrari
) is recalling certain 2010-2015 458 Italia, 2012-2015 458 Spider, 2014-2015 458 Speciale, 2015 458 Speciale Aperta, 2016-2019 488 GTB, and 488 Spider vehicles. The brake system may leak brake fluid, resulting in a loss of braking ability.
Remedy
No remedy has been established at this time. Interim owner notification letters to inform owners of the safety risk were mailed on December 28, 2021. Owner notification letters were mailed on March 4, 2022. Owners may contact Ferrari customer service at 1-201-816-2668. Ferrari
’s number for this recall is 78.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Ferrari has a Recall
INTRODUCTION:
Ferrari 458 Italia, 458 Spider, 458 Speciale, 458 Speciale A, 488 GTB, 488 Spider
SUBJECT:
Recall Campaign No. C24000078
VEHICLES:
MY 2010 through 2019, Ferrari 458 Italia, 458 Spider, 458 Speciale, 458 Speciale A, 488 GTB, 488 Spider. VIN No. 169428 to 248560 (see Mod is for VINs involved).
CONDITION:
The vehicles involved are equipped with a brake fluid reservoir cap that may not provide the proper ventilation needed to maintain proper atmospheric pressure inside the tank. This condition may cause partial or complete loss of the car’s braking capacity. At the same time, the Instrument Panel Node (NQS) software must also be updated. This update will modify the message displayed if the low brake fluid level warning light comes on, prompting the driver to get towed to a Ferrari dealer
REMEDY:
Ferrari will repair the vehicle free of charge. The repair involves replacing the brake fluid reservoir cap and updating the NQS software to display a modified message. Additionally, a supplementary adhesive leaflet needs to be inserted in the Owner’s Manual of the vehicle to update the error message description.
Amended Chronology of Defect – November 4, 2021
Ferrari was made aware of an issue involving a potential braking issue in March 2021 in connection with a MY 2018 Ferrari
488 GTB that had experienced a brake failure in the US. A vehicle technical and insurance subrogation inspection on such car took place in May 2021. The result of the inspection showed that the master cylinder failed causing the loss of brakes. It was not possible to determine the cause of the failure. Ferrari
performed certain preliminary verifications on brake booster components without finding the root cause of the failure. Given that such brake components are assemblies entirely manufactured by Bosch, in June 2021, Ferrari
requested Bosch to have such components inspected. Bosch inspected one of the assembly and was not able to identify the root cause of the failure. In September 2021, Ferrari
was made aware about two 488s that experienced brake failure in the US. Ferrari
began performing service history reviews of both of these vehicles. In September 2021, Ferrari
requested again Bosch to inspect another assembly. Also for such assembly, Bosch was not able to ascertain the root cause of the relevant failure. In early October 2021, Ferrari
was contacted by NHTSA concerning two Vehicle Owner Questionnaires involving 3 VINs, i.e. VIN 232813, VIN 232226 and VIN 234234. Ferrari
investigated VIN 234234 and found that the vehicle was repaired under warranty at a dealer. Ferrari
obtained the master cylinder/brake booster assembly from the dealer and inspections by the supplier are expected to be carried out also on this component. Additionally, Ferrari
sent over to Bosch the assembly of VIN 232226 for its analysis. In October 2021, Ferrari
informed Bosch about the inquiry submitted to Ferrari
by NHTSA, since Bosch is the owner of all technical information, design and drawings of the brake booster components. Ferrari
, in particular, requested Bosch assistance in: (i) providing any documents/information about this component, (ii) continuing to investigate the root cause of the issue as quickly as possible. In October 2021, Ferrari
participated in a vehicle inspection of VIN 232226 noticed by State Farm Insurance. At the inspection, it was observed that the brake fluid had leaked into the brake booster chamber. Ferrari
has been able to have a representative from Bosch to participate at the inspection. Also a representative from NHTSA was present at this inspection. In October 2021, Ferrari
was contacted by an authorized Ferrari
dealer regarding a used MY 2018 Ferrari
488 – owned by the dealership – which experienced a loss of braking capability. This vehicle is being shipped to Ferrari
for inspection by Bosch. Although Ferrari
and Bosch continue to investigate the issue, including the scope of the affected vehicle population and the root cause behind a potential brake fluid leakage, Ferrari
decided to conduct a safety recall to address this issue on October 20th, 2021. Verification of the number of warranty claims is still being researched. Ferrari
has been made aware of one event where a client, by communication dated July 29th, 2021, reported that he was injured as a consequence of this issue. Ferrari
has had no reports of any deaths as a consequence of this issue.
21 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FERRARI![]() | 458 ITALIA | 2010-2015 |
FERRARI![]() | 458 SPECIALE | 2014-2015 |
FERRARI![]() | 458 SPECIALE A | 2015 |
FERRARI![]() | 458 SPIDER | 2012-2015 |
FERRARI![]() | 488 GTB | 2016-2019 |
FERRARI![]() | 488 SPIDER | 2016-2019 |
21 Associated Documents
Recall 573 Report
RCLRPT-21V833-6636.PDF 215.711KB
Miscellaneous Document
RMISC-21V833-7955.pdf 77.406KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-21V833-0554.pdf 33.158KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-21V833-3952.pdf 33.096KB
Recall 573 Report
RCLRPT-21V833-4048.PDF 215.831KB
Recall Acknowledgement
RCAK-21V833-9373.pdf 703.057KB
Recall 573 Report
RCLRPT-21V833-5793.PDF 215.831KB
Recall 573 Report – Amendment 2
RCLRPT-21V833-8072.PDF 215.711KB
Defect Notice 573 Report
RCLRPT-21V833-9965.PDF 215.302KB
Chronology
RMISC-21V833-4408.pdf 72.476KB
Miscellaneous Document – Informal Notification to Owners.
RMISC-21V833-1604.pdf 264.801KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V833-3664.pdf 83.388KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V833-5587.pdf 83.651KB
Manufacturer Notices(to Dealers,etc) – Bulletin re Replacement of Brake Reservoir Cap
RCMN-21V833-5182.pdf 1535.544KB
Remedy Instructions and TSB
RCRIT-21V833-9867.pdf 218.004KB
Recall Quarterly Report #1, 2022-1
RCLQRT-21V833-9199.PDF 211.136KB
Recall Quarterly Report #2, 2022-2
RCLQRT-21V833-1846.PDF 211.234KB
Recall 573 Report – 2/16/22
RCLRPT-21V833-7822.PDF 215.796KB
Recall 573 Report – 2/22/22
RCLRPT-21V833-4596.PDF 215.919KB
Recall 573 Report – 3/3/22
RCLRPT-21V833-1364.PDF 215.919KB
Recall 573 Report – 3/3/22
RCLRPT-21V833-2378.PDF 215.919KB
Latest Recalls Documents
- High compatibility. Use with or direct replacement for DOT 3, DOT 4, and DOT 5. 1
- Extended Service Interval (ESI): Lasts 100 percent longer than DOT 3, 50 percent longer than DOT 4, and 10 percent longer than DOT 5. 1
- Exceeds all DOT 3, DOT 4, and DOT 5. 1 standards
- Wet boiling point ~ 365 DegreeF/Viscosity at -40 DegreeC ~ 685mm2/s
- Standard brake fluid has a recommended change interval of 2 years. The recommended change interval for Bosch ESI6 is 3 years.
- Premium DOT 3 Brake Fluid has a minimum boiling point of 450°F
- Meets and exceeds DOT 3 and all other Federal and SAE specifications and standards for motor vehicle brake fluids
- Mixes with all DOT 3 approved brake fluids
- Designed for use in disc, drum and ABS brake systems
- Premium brake and hydraulic clutch fluid that protects internal components from corrosion under normal use
- High boiling point to minimize brake fluid boiling and vapor lock
- Excellent low temperature capability and stability when used where lower cold viscosities are required
- Excellent low temperature capability and stability when used where lower cold viscosities are required
- Synthetic quality brake fluid
- Contains special ingredients to guard against vapor lock and moisture absorption
- Exceeds requirements for both DOT 3 and DOT 4 brake fluids
- Specially formulated for DOT 4 brake fluid applications
- Designed for use in disc, drum and ABS brake systems
- DOT 3 Brake Fluid/12x1/12 Ounce
- DOT 3 Brake Fluid/12x1/12 Ounce
- DOT 3 Brake Fluid/12x1/12 Ounce
- DOT 3 Brake Fluid/12x1/12 Ounce
- DOT 3 Brake Fluid/12x1/12 Ounce
- Maintains proper movement for safe, effective stopping performance
- Helps deliver a quieter braking system
- Produces smoother pedal travel
- Provides longer brake life and performance
- Install Wagner with total confidence
- An exclusive European formula with an exceptionally high boiling point and superior anti-vapor lock characteristics
- Superior braking during arduous conditions like racing and rallying
- Typical wet boiling point is 270deg. C
SEOCONTENT-START
Chronology of Defect Ferrari was made aware of an issue involving a potential braking issue in March 2021 in connection with a MY 2018 Ferrari 488 GTB that had experienced a brake failure in the US. A vehicle technical and insurance subrogation inspection on such car took place in May 2021. The result of the inspection showed that the master cylinder failed causing the loss of brakes. It was not possible to determine the cause of the failure. Ferrari performed certain preliminary verifications on brake booster components without finding the root cause of the failure. Given that such brake components are assemblies entirely manufactured by Bosch, in June 2021, Ferrari requested Bosch to have such components inspected. Bosch inspected one of the assembly and was not able to identify the root cause of the failure. In September 2021, Ferrari was made aware about two 488s that experienced brake failure in the US. Ferrari began performing service history reviews of both of these vehicles. In September 2021, Ferrari requested again Bosch to inspect another assembly. Also for such assembly, Bosch was not able to ascertain the root cause of the relevant failure. In early October 2021, Ferrari was contacted by NHTSA concerning two Vehicle Owner Questionnaires involving 3 VINs, i.e. VIN 232813, VIN 232226 and VIN 234234. Ferrari investigated VIN 234234 and found that the vehicle was repaired under warranty at a dealer. Ferrari obtained the master cylinder/brake booster assembly from the dealer and inspections by the supplier are expected to be carried out also on this component. Additionally, Ferrari sent over to Bosch the assembly of VIN 232226 for its analysis. In October 2021, Ferrari informed Bosch about the inquiry submitted to Ferrari by NHTSA, since Bosch is the owner of all technical information, design and drawings of the brake booster components. Ferrari, in particular, requested Bosch assistance in: (i) providing any documents/information about this component, (ii) continuing to investigate the root cause of the issue as quickly as possible. In October 2021, Ferrari participated in a vehicle inspection of VIN 232226 noticed by State Farm Insurance. At the inspection, it was observed that the brake fluid had leaked into the brake booster chamber. Ferrari has been able to have a representative from Bosch to participate at the inspection. Also a representative from NHTSA was present at this inspection. Although Ferrari and Bosch continue to investigate the issue, including the scope of the affected vehicle population and the root cause behind a potential brake fluid leakage, Ferrari decided to conduct a safety recall to address this issue on October 20th, 2021. Verification of the number of warranty claims is still being bresearched. Ferrari has had no reports of injuries or deaths as a consequence of this issue.
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Ferrari North America 250 Sylvan Ave Englewood Cliffs NJ, 07632 Tel. 201-816-2600 www.ferrari.com November 1, 2021 Dear Ferrari Dealer: We would like to inform you that Ferrari is currently investigating a brake issue occurring in certain Model(s), from the years MY 2010 – 2015 for 458 and MY 2016 – 2019 for 488 vehicles. The vehicles involved are equipped with a braking system with a potential brake fluid leak. This not only can lead to a total loss of braking capability, but also result in an accident. Ferrari is conducting further research to determine the root of this cause and possible scope of this problem. We will contact you as soon as we have further instructions. In the meantime, we are contacting any possible affected clients and informing them that if a message appears on their dashboard that reads the following, “Brake fluid level low, Go to dealer slowly”, to please pull off the road as soon as it is safe to do so. We have also advised them to contact Ferrari Roadside Assistance at 1.866.788.6760, and have their car towed to the nearest authorized Ferrari dealer. Please feel free to contact your Area Business Manager with any questions, or myself at any time. Thank you for your time on this serious matter. Sincerely, Enzo Francesconi Vice President Aftersales and IT
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Ferrari North America, Inc. Brake Fluid Resevoir Cap IMPORTANT SAFETY RECALL This notice applies to your vehicle (VIN: ZFFXXXXXXXXXXXXXX). RC 78 /NHTSA 21V-833 Dear [Mr. John Doe], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ferrari has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2010 – 2015 Ferrari 458 vehicles. The vehicles involved are equipped with a brake reservoir fluid cap that may not vent properly. This could potentially result in the leaking of brake fluid, which may lead to a partial or a total loss of braking capability, increasing the risk of a crash.We want to assure you that your safety is our priority, and we are committed to correcting this condition in your vehicle if it exists. Our records show that you are the owner of a vehicle affected by this recall. IMPORTANT Ferrari will repair your vehicle f r e e o f c h a r g e . The repair c o n s i s t s o f replacing the brake fluid reservoir cap and updating the software in your vehicle to provide for a different warning message if your vehicle should lose sufficient brake fluid. The replacement part is not yet available; we will contact you again when the replacement part is in dealer stock. The time needed for the repair and software update is estimated to be approximately 2 hours. In the meantime, if a message appears on your dashboard, “Brake fluid level low, Go to dealer slowly”, please pull off the road as soon as it is safe to do so. Then contact Ferrari Roadside Assistance at 1.866.788.6760. Your car will be taken to the nearest authorized Ferrari dealer and inspected free of charge. If necessary, Ferrari will perform any necessary repairs to your vehicle for free. Note: The vehicle’s electric parking brake can be used as an emergency brake when the vehicle is in motion. See your Owner’s Manual for further information. If you have any questions or concerns that your dealer is unable to resolve, please contact Ferrari North America, Inc. at +1(201) 816-2668. If your Dealer or Ferrari is unable to remedy the defect without charge or within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to NHTSA.gov If you have previously paid for repair to your vehicle for this specific condition prior to receiving this letter, send your original receipts and/or other adequate proof of payment to the following address for reimbursement: Ferrari North America, Inc., 250 Sylvan Ave., Englewood Cliffs, NJ 07632 Attention: Warranty Department. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. For vehicles registered in California: The California Department of Motor Vehicles, in conjunction with California Air Resources Board, requires the completion of emission recall repairs prior to vehicle registration renewal, per the Registration Renewal/Recall Tie-in Program. Your authorized Ferrari dealer will provide you with a Proof of Correction Certificate after the recall repair has been performed. Thank you for your attention to this important matter. Technical Department Ferrari North America, Inc. PLEASE NOTE: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee by First Class Mail within ten business days.
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Ferrari North America, Inc. Brake Fluid Resevoir Cap IMPORTANT SAFETY RECALL This notice applies to your vehicle (VIN: ZFFXXXXXXXXXXXXXX). RC 78 /NHTSA 21V-833 Dear [Mr. John Doe], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ferrari has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2016 – 2019 Ferrari 488 vehicles. The vehicles involved are equipped with a brake reservoir fluid cap that may not vent properly. This could potentially result in the leaking of brake fluid, which may lead to a partial or a total loss of braking capability, increasing the risk of a crash.We want to assure you that your safety is our priority, and we are committed to correcting this condition in your vehicle if it exists. Our records show that you are the owner of a vehicle affected by this recall. IMPORTANT Ferrari will repair your vehicle free of charge. The repair c o n s i s t s o f replacing the brake fluid reservoir cap and updating the software in your vehicle to provide for a different warning message if your vehicle should lose sufficient brake fluid. The replacement part is not yet available; we will contact you again when the replacement part is in dealer stock. The time needed for the repair and software update is estimated to be approximately 2 hours. In the meantime, if a message appears on your dashboard, “Brake fluid level low, Go to dealer slowly”, please pull off the road as soon as it is safe to do so. Then contact Ferrari Roadside Assistance at 1.866.788.6760. Your car will be taken to the nearest authorized Ferrari dealer and inspected free of charge. If necessary, Ferrari will perform any necessary repairs to your vehicle for free. Note: The vehicle’s electric parking brake can be used as an emergency brake when the vehicle is in motion. See your Owner’s Manual for further information. If you have any questions or concerns that your dealer is unable to resolve, please contact Ferrari North America, Inc. at +1(201) 816-2668. If your Dealer or Ferrari is unable to remedy the defect without charge or within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to NHTSA.gov If you have previously paid for repair to your vehicle for this specific condition prior to receiving this letter, send your original receipts and/or other adequate proof of payment to the following address for reimbursement: Ferrari North America, Inc., 250 Sylvan Ave., Englewood Cliffs, NJ 07632 Attention: Warranty Department. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. For vehicles registered in California: The California Department of Motor Vehicles, in conjunction with California Air Resources Board, requires the completion of emission recall repairs prior to vehicle registration renewal, per the Registration Renewal/Recall Tie-in Program. Your authorized Ferrari dealer will provide you with a Proof of Correction Certificate after the recall repair has been performed. Thank you for your attention to this important matter. Technical Department Ferrari North America, Inc. PLEASE NOTE: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee by First Class Mail within ten business days.
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Ferrari North America Technical Information Date: April 2022 Bulletin #: FNA 180 Campaign #: Supersedes: Section: 10 © 2022. Ferrari North America, Inc. Technical Department www.ferrari.com All rights reserved. Reproduction or translation in whole or in part is not permitted without authorization from the publisher. Printed in USA. Models: See 2834 RC78 Bulletin Subject: Recall 78 Customer Acknowledgement After receiving various feedback from the network regarding the installation of the software update on Recall C24000078, we would like to ask the network to take an extra step during the procedure to ensure alignment with the customer’s vehicle and newly introduced software. Please refer to the information below. Please insert the below statement in the Repair Order and ensure you follow the correct procedures and compile the mandatory documentation to complete a Repair Order; this includes the customer’s signature. Statement that must be included in the completed Repair Order: The customer is aware that if there are any aftermarket components installed on the vehicle that involve the instrument cluster or inhibit the normal operation of the vehicle that the installation of the newly introduced software meant to couple the completion of Recall C2400078 may not operate as designed due to aftermarket components restricting the designed implementation. It is imperative to make the customer aware that if any aftermarket components or modifications are present on the vehicle that it may hinder the software installation necessary for Recall C24000078 and normal operation of the instrument cluster. Please document the customer’s acknowledgement in the Repair Order regarding the statement above. -IMPORTANT-
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Ferrari North America, Inc. Brake Fluid Resevoir Cap IMPORTANT SAFETY RECALL This notice applies to your vehicle (VIN: ZFFXXXXXXXXXXXXXX). RC 78 /NHTSA 21V-833 Dear [Mr. John Doe], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ferrari has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2016 – 2019 Ferrari 488 vehicles. The vehicles involved are equipped with a brake reservoir fluid cap that may not vent properly. This could potentially result in the leaking of brake fluid, which may lead to a partial or a total loss of braking capability, increasing the risk of a crash. We want to assure you that your safety is our priority, and we are committed to correcting this condition in your vehicle if it exists. Our records show that you are the owner of a vehicle affected by this recall. IMPORTANT THE REPLACEMENT PART IS NOW AVAILABLE; PLEASE CONTACT YOUR AUTHORIZED FERRARI DEALER TO SCHEDULE YOUR REPAIR. Ferrari will repair your vehicle free of charge. The repair c o n s i s t s o f replacing the brake fluid reservoir cap and updating the software in your vehicle to provide for a different warning message if your vehicle should lose sufficient brake fluid. The time needed for the repair and software update is estimated to be approximately 2 hours. In the meantime, if a message appears on your dashboard, “Brake fluid level low, Go to dealer slowly”, please pull off the road as soon as it is safe to do so. Then contact Ferrari Roadside Assistance at 1.866.788.6760. Your car will be taken to the nearest authorized Ferrari dealer and inspected free of charge. If necessary, Ferrari will perform any necessary repairs to your vehicle for free. Note: The vehicle’s electric parking brake can be used as an emergency brake when the vehicle is in motion. See your Owner’s Manual for further information. If you have any questions or concerns that your dealer is unable to resolve, please contact Ferrari North America, Inc. at +1(201) 816-2703. If your Dealer or Ferrari is unable to remedy the defect without charge or within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to NHTSA.gov If you have previously paid for repair to your vehicle for this specific condition prior to receiving this letter, send your original receipts and/or other adequate proof of payment to the following address for reimbursement: Ferrari North America, Inc., 250 Sylvan Ave., Englewood Cliffs, NJ 07632 Attention: Warranty Department. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. For vehicles registered in California: The California Department of Motor Vehicles, in conjunction with California Air Resources Board, requires the completion of emission recall repairs prior to vehicle registration renewal, per the Registration Renewal/Recall Tie-in Program. Your authorized Ferrari dealer will provide you with a Proof of Correction Certificate after the recall repair has been performed. Thank you for your attention to this important matter. Technical Department Ferrari North America, Inc. PLEASE NOTE: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee by First Class Mail within ten business days. T1 P1 ********************AUTO**MIXED AADC 480 US_488_3 PL-1 JASON EVANS 1 CALLE RODRIGUEZ SERRA APT 501A SAN JUAN, P R 00907-1447 Sample A Sample 123 Sample Street Anytown, USA12345-6789 Ferrari North America, Inc. Brake Fluid Resevoir Cap IMPORTANT SAFETY RECALL This notice applies to your vehicle (VIN: ZFFXXXXXXXXXXXXXX). RC 78 /NHTSA 21V-833 [Mr. John Doe], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ferrari has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2016 – 2019 Ferrari 488 vehicles. The vehicles involved are equipped with a brake reservoir fluid cap that may not vent properly. This could potentially result in the leaking of brake fluid, which may lead to a partial or a total loss of braking capability, increasing the risk of a crash. We want to assure you that your safety is our priority, and we are committed to correcting this condition in your vehicle if it exists. Our records show that you are the owner of a vehicle affected by this recall. IMPORTANT THE REPLACEMENT PART IS NOW AVAILABLE; PLEASE CONTACT YOUR AUTHORIZED FERRARI DEALER TO SCHEDULE YOUR REPAIR. Ferrari will repair your vehicle free of charge. The repair c o n s i s t s o f replacing the brake fluid reservoir cap and updating the software in your vehicle to provide for a different warning message if your vehicle should lose sufficient brake fluid. The time needed for the repair and software update is estimated to be approximately 2 hours. In the meantime, if a message appears on your dashboard, “Brake fluid level low, Go to dealer slowly”, please pull off the road as soon as it is safe to do so. Then contact Ferrari Roadside Assistance at 1.866.788.6760. Your car will be taken to the nearest authorized Ferrari dealer and inspected free of charge. If necessary, Ferrari will perform any necessary repairs to your vehicle for free. Note: The vehicle’s electric parking brake can be used as an emergency brake when the vehicle is in motion. See your Owner’s Manual for further information. If you have any questions or concerns that your dealer is unable to resolve, please contact Ferrari North America, Inc. at +1(201) 816-2703. If your Dealer or Ferrari is unable to remedy the defect without charge or within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to NHTSA.gov If you have previously paid for repair to your vehicle for this specific condition prior to receiving this letter, send your original receipts and/or other adequate proof of payment to the following address for reimbursement: Ferrari North America, Inc., 250 Sylvan Ave., Englewood Cliffs, NJ 07632 Attention: Warranty Department. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. For vehicles registered in California: The California Department of Motor Vehicles, in conjunction with California Air Resources Board, requires the completion of emission recall repairs prior to vehicle registration renewal, per the Registration Renewal/Recall Tie-in Program. Your authorized Ferrari dealer will provide you with a Proof of Correction Certificate after the recall repair has been performed. Thank you for your attention to this important matter. Technical Department Ferrari North America, Inc. PLEASE NOTE: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee by First Class Mail within ten business days. US_488_3 Dear Jason Evans, VIN: ZFF80AMA1J0235392. Sample A Sample, 9999999999999999..
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Ferrari North America, Inc. Brake Fluid Resevoir Cap IMPORTANT SAFETY RECALL This notice applies to your vehicle (VIN: ZFFXXXXXXXXXXXXXX). RC 78 /NHTSA 21V-833 Dear [Mr. John Doe], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ferrari has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2010 – 2015 Ferrari 458 vehicles. The vehicles involved are equipped with a brake reservoir fluid cap that may not vent properly. This could potentially result in the leaking of brake fluid, which may lead to a partial or a total loss of braking capability, increasing the risk of a crash. We want to assure you that your safety is our priority, and we are committed to correcting this condition in your vehicle if it exists. Our records show that you are the owner of a vehicle affected by this recall. IMPORTANT THE REPLACEMENT PART IS NOW AVAILABLE; PLEASE CONTACT YOUR AUTHORIZED FERRARI DEALER TO SCHEDULE YOUR REPAIR. Ferrari will repair your vehicle free of charge. The repair c o n s i s t s o f replacing the brake fluid reservoir cap and updating the software in your vehicle to provide for a different warning message if your vehicle should lose sufficient brake fluid. The time needed for the repair and software update is estimated to be approximately 2 hours. In the meantime, if a message appears on your dashboard, “Brake fluid level low, Go to dealer slowly”, please pull off the road as soon as it is safe to do so. Then contact Ferrari Roadside Assistance at 1.866.788.6760. Your car will be taken to the nearest authorized Ferrari dealer and inspected free of charge. If necessary, Ferrari will perform any necessary repairs to your vehicle for free. Note: The vehicle’s electric parking brake can be used as an emergency brake when the vehicle is in motion. See your Owner’s Manual for further information. If you have any questions or concerns that your dealer is unable to resolve, please contact Ferrari North America, Inc. at +1(201) 816-2703. If your Dealer or Ferrari is unable to remedy the defect without charge or within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to NHTSA.gov If you have previously paid for repair to your vehicle for this specific condition prior to receiving this letter, send your original receipts and/or other adequate proof of payment to the following address for reimbursement: Ferrari North America, Inc., 250 Sylvan Ave., Englewood Cliffs, NJ 07632 Attention: Warranty Department. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. For vehicles registered in California: The California Department of Motor Vehicles, in conjunction with California Air Resources Board, requires the completion of emission recall repairs prior to vehicle registration renewal, per the Registration Renewal/Recall Tie-in Program. Your authorized Ferrari dealer will provide you with a Proof of Correction Certificate after the recall repair has been performed. Thank you for your attention to this important matter. Technical Department Ferrari North America, Inc. PLEASE NOTE: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee by First Class Mail within ten business days. T1 P1 ********************AUTO**MIXED AADC 480 US_458_1 PL-1 HAMED R WARDAK 200 DORADO BEACH DR APT 3141 DORADO, PR 00646-2248 Sample A Sample 123 Sample Street Anytown, USA12356789 Ferrari North America, Inc. Brake Fluid Resevoir Cap IMPORTANT SAFETY RECALL This notice applies to your vehicle (VIN: ZFFXXXXXXXXXXXXXX). RC 78 /NHTSA 21V-833 [Mr. John Doe], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ferrari has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2010 – 2015 Ferrari 458 vehicles. The vehicles involved are equipped with a brake reservoir fluid cap that may not vent properly. This could potentially result in the leaking of brake fluid, which may lead to a partial or a total loss of braking capability, increasing the risk of a crash. We want to assure you that your safety is our priority, and we are committed to correcting this condition in your vehicle if it exists. Our records show that you are the owner of a vehicle affected by this recall. IMPORTANT THE REPLACEMENT PART IS NOW AVAILABLE; PLEASE CONTACT YOUR AUTHORIZED FERRARI DEALER TO SCHEDULE YOUR REPAIR. Ferrari will repair your vehicle free of charge. The repair c o n s i s t s o f replacing the brake fluid reservoir cap and updating the software in your vehicle to provide for a different warning message if your vehicle should lose sufficient brake fluid. The time needed for the repair and software update is estimated to be approximately 2 hours. In the meantime, if a message appears on your dashboard, “Brake fluid level low, Go to dealer slowly”, please pull off the road as soon as it is safe to do so. Then contact Ferrari Roadside Assistance at 1.866.788.6760. Your car will be taken to the nearest authorized Ferrari dealer and inspected free of charge. If necessary, Ferrari will perform any necessary repairs to your vehicle for free. Note: The vehicle’s electric parking brake can be used as an emergency brake when the vehicle is in motion. See your Owner’s Manual for further information. If you have any questions or concerns that your dealer is unable to resolve, please contact Ferrari North America, Inc. at +1(201) 816-2703. If your Dealer or Ferrari is unable to remedy the defect without charge or within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to NHTSA.gov If you have previously paid for repair to your vehicle for this specific condition prior to receiving this letter, send your original receipts and/or other adequate proof of payment to the following address for reimbursement: Ferrari North America, Inc., 250 Sylvan Ave., Englewood Cliffs, NJ 07632 Attention: Warranty Department. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. For vehicles registered in California: The California Department of Motor Vehicles, in conjunction with California Air Resources Board, requires the completion of emission recall repairs prior to vehicle registration renewal, per the Registration Renewal/Recall Tie-in Program. Your authorized Ferrari dealer will provide you with a Proof of Correction Certificate after the recall repair has been performed. Thank you for your attention to this important matter. Technical Department Ferrari North America, Inc. PLEASE NOTE: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee by First Class Mail within ten business days. Dear Hamed R Wardak, US_458_1 VIN: ZFF67NFA6B0176669. Sample A Sample, 9999999999999999..
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» Service Manager Parts Manager Service Writer Technician Warranty Clerk USA RECALL CAMPAIGN REF. NO. C24000078 Replacement of brake fluid reservoir cap and updating of Instrument Panel Node (NQS) software 458 Italia, 458 Spider, 458 Speciale, 458 Speciale A, 488 GTB, 488 Spider READ, INITIAL, AND PASS ON MODEL YEAR 2010-2019 March, 2022 Ferrari North America, Inc. Ferrari North America, Inc. 250 Sylvan Avenue Englewood Cliffs, NJ 07632 Tel 201 816 2600 Fax 201 816 2626 March, 2022 Dear Ferrari Dealer: Ferrari has decided that a defect that relates to motor vehicle safety exists in Model Years 2010 through 2019, Ferrari 458 Italia, 458 Spider, 458 Speciale, 458 Speciale A, 488 GTB, 488 Spider. VIN No. 169428 to VIN No 248560. The vehicles involved are equipped with a brake fluid resetvoir cap that may not provide the proper ventilation needed to maintain atmospheric pressure inside the tank. This condition may cause partial or complete loss of the car’s braking capacity. For this reason, the brake fluid reservoir cap must be replaced. At the same time, the Instrument Panel Node (NQS) software must also be updated. This update will modify the message displayed if the low brake fluid level warning light comes on, prompting the driver to get towed to a Ferrari dealer. Additionally, Ferrari will provide you with a supplementary adhesive leaflet that must be inserted in the Owner’s Manual to update the description of the “low brake oil level” warning light. We want to assure you that our clients’ safety is our priority, and we are committed to correcting this condition in theirvehicles. IMPORTANT Ferrari will be notifying ALL affected MY 2010 through 2019 vehicle owners nationwide with a letter indicating that the vehicle must be brought in immediately and the replacement parts will be installed free of charge. Owners may contact Ferrari North America at (201) 816-2703; Ferrari’s campaign number for this recall is C24000078. Ferrari North America has auto shipped an initial quantity of caps and adhesive leaflets to your dealership. Please refrain from ordering any additional caps until further communication from the Parts Department. Upon completion of the repair, we will reimburse you for the labor necessary to carry out this campaign under the normal warranty system. Technical Department Ferrari North America, Inc. • U.S.A. RECALL CAMPAIGN NO. C24000078 IIIIIIE§§ 458 Italia, 458 Spider, 458 Speciale, 458 Speciale A, 488 GTB, 488 Spider Model Year 2010 through 2019 Replacement of brake fluid reservoir cap and updating of Instrument Panel Node (NQS) software RECALL CAMPAIGN OVERVIEW INTRODUCTION: Ferrari 458 Italia, 458 Spider, 458 Speciale, 458 Speciale A, 488 GTB, 488 Spider SUBJECT: VEHICLES: CONDITION: REMEDY: Recall Campaign No. C24000078 MY 2010 through 2019, Ferrari 458 Italia, 458 Spider, 458 Speciale, 458 Speciale A, 488 GTB, 488 Spider. VIN No. 169428 to 248560 (see Mod is for VINs involved). The vehicles involved are equipped with a brake fluid reservoir cap that may not provide the proper ventilation needed to maintain proper atmospheric pressure inside the tank. This condition may cause partial or complete loss of the car’s braking capacity. At the same time, the Instrument Panel Node (NQS) software must also be updated. This update will modify the message displayed if the low brake fluid level warning light comes on, prompting the driver to get towed to a Ferrari dealer Ferrari will repair the vehicle free of charge. The repair involves replacing the brake fluid reservoir cap and updating the NQS software to display a modified message. Additionally, a supplementary adhesive leaflet needs to be inserted in the Owner’s Manual of the vehicle to update the error message description. Ferrari North America, Inc. Technical Department › › RECALL CAMPAIGN OVERVIEW (cont.) PARTS INVOLVED: The parts necessary to implement the RECALL CAMPAIGN are described below, and need to be ordered as needed by each respective Authorized Ferrari Dealer. Description Part Number Quantity Brake Fluid Reservoir Cap 000810768 1.00 Adhesive Leaflet RC78 079641778 1.00 Update the CRM customer database in Mod is accordingly as soon as you receive any notification regarding the status of the vehicle ( e.g., change of ownership, scrapping, etc.). SERVICES UNDER WARRANTY: Refund for the costs incurred by the implementation of the RECALL CAMPAIGN in question, shall be made immediately after a warranty notice has been received by the Technical Service Department. This notice should include the following information: For the 458 Italia and 458 Spider models Campaign number ….. ……………. …….. ……….. ……….. .. …….. ………….. .. … …….. …. 78 > Cost code … ……… ….. …. …… .. …. …. …. …. ….. …….. .. ….. .. ……. … …. …. ……. … ….. ….. 24 > Malfunction code …… …….. …….. …….. ……………………… …….. …….. … . 4209000361 > Problem code ………… …….. …….. …….. ………………. …………. …….. ……….. ………… 01 > Operation Code ………………………………………………. .. ………… .. ……. 42090003610 > Time .. …….. …….. … …. …. …. …. … .. .. ….. …. …… … ….. ……. … …… .. …… …….. … 1.8 hours For the 458 Speciale and 458 Speciale A models Campaign number ………….. .. …… ……. ……….. ………… …. …….. … ….. ….. …. ……. …. 78 > Cost code ….. .. ……….. …….. …….. …….. …… .. … ….. … ….. .. ……. … … ……. … … …….. … 24 > Malfunction code ………………………………………………… .. … ………….. . 4309000361 > Problem code ………… …….. …….. …….. ………………. …….. ….. … ….. … ………………. . 01 > Operation Code ……… …………. ………………………… …….. …….. …….. .. 43090003611 > Time …………………….. ……………. …….. ……….. ………………… ………………. . 1.8 hours Ferrari North America, Inc. Technical Department › For the 488 GTB and 488 Spider models Campaign number ….. …………………… ……….. ………………… ………….. …………. …. 78 > Cost code … ……. .. ….. .. ……………………… … … ….. .. …… .. …. … … …. …. … .. … ….. ….. .. 24 > Malfunction code …… … …. …. …. …. …. …. .. ….. … .. …. …….. ….. …………… 4409000361 > Problem code …….. …. …. …. …. …. … .. … …. ……. …….. …….. …….. ….. …. …. …….. …… . 01 > Operation Code … …. .. …… .. …….. … …. … ……. … .. … … … .. ….. ….. … …… . 4409000361 2 > Time ….. …….. …………. …….. …… …….. …………. …….. … ………. …….. …… …… 1.8 hours REIMBURSEMENT: Upon receipt of a warranty claim via Mod is. Ferrari North America, Inc. Technical Department 6 – U.S.A. RECALL CAMPAIGN NO. C24000078 – 458 Italia, 458 Spider, 458 Speciale, 458 Speciale A, 488 GTB, 488 Spider Model Year 2010 through 2019 Replacement of brake fluid reservoir cap and updating of Instrument Panel Node (NQS) software TECHNICAL INSTRUCTIONS Please read all instructions before performing this campaign. The RECALL CAMPAIGN procedure described as follows must be performed precisely as indicated in the following instructions: Procedure To implement this campaign, the following parts must be ordered from our Spare Parts Department: Description Part No. Quantity BRAKE FLUID RESERVOIR CAP 000810768 1.00 ADHESIVE LEAFLET RC78 079641778 1.00 Replacing the brake fluid reservoir cap Unscrew and remove the brake fluid reservoir cap and replace it with the new cap with part number 000810768. The new cap is completely black unlike the previous one which is transparent. – IMPORTANT – Check the brake fluid level in the reservoir. If the level is close to the minimum, open an ROL and contact the Ferrari Help Desk. 7 Updating the Instrument Panel Node (NQS) software The software to be installed for each car will be available as an activity via DEIS named as “software version” and “hardware version” of the installed instrument panel – IMPORTANT – If the aforementioned activity IS NOT PRESENT on the DEIS Server, or if the software version to be loaded DOES NOT MATCH the version indicated in this bulletin, contact the FNA Help Desk and wait for further instructions. – IMPORTANTSoftware downloading procedures must be performed with the cable DEIS-YCI connection; and NOT with Bluetooth and/ orW-LAN connections. – IMPORTANTThis update must be performed with the DEIS PC-Tester updated to the latest software version indicated as follows ( or later versions): – Module 0 Portal and Troubleshooting 60 – Module 1 DEIS Diagnostic software 100 – Module 2 Technical Documentation 12 – Module 3 Tools 9 Check the software number and, if necessary, update your DEIS Tester immediately. After updating the DEIS Tester, the first vehicle diagnostic cycle must be performed using a cable connection. – IMPORTANT – To prevent the battery discharging during the update, remove the passenger foot well cover and connect the battery to a stabilized battery charger. – IMPORTANT – If the software update is not successful, repeat the procedure immediately without switching off the DEIS Tester and disconnecting it from the vehicle. If the Tester is disconnected from the vehicle, the YIN may not be recognized the next time it is connected and you will not be able to continue with other tasks. 8 Connect the DEIS tester to the power unit. Connect the DEIS tester to the VCI interface with the specific network cable. Press “DEIS” to OPEN the diagnostic program. Select the NQS node and launch “60 – NQS replacement” cycle. Press the “Extended Identification” button. Save the identification parameter of the NQS node installed in the vehicle. Before downloading, make sure that there are not errors in the NQS ECU. Resolve any problems reported by the control unit before proceeding with the download. Press “Activities” and follow all the steps for a normal software downloading procedure as prompted by the DEIS tester. Check that the ECU software update procedure has been completed successfully by comparing the identification parameters of the ECUs against the parameters prior to the update. Select the NQS node, press “Extended Identification” and check that the “DRAWING NUMBER” and “SOFTWARE VERSION” values match the software installed and that the “PRODUCTION DATE” value is the date in which the update was performed – Fig. 1. Extended Identification ECU gine Left DTC Fig. 1 C DRAWING NUMBER HARDWARE NUMBER HARDWARE VERSION HOMOLOGATlON NUMBER ISO CODE PRODUCTION DA TE SOFTWARE NUMBER SOFTWARE VERSION TESTER CODE 9 At the end of the procedure, remember to save the identification parameter for the selected node. Check that there are NO errors in the NQS node. Note: If any errors are found, open an ROL. Close the diagnostics program and disconnect the interface from the vehicle. Disconnect the stabilized battery charger from the vehicle. Road test the vehicle: – Total 6 miles. – Normal driving. Check for ECU errors with the DEIS tester using the “SCAN OUT” function. Resolve any problems that arise. Note: The SCAN OUT procedure is mandatory for vehicle approval. 10 Fig. 2 – IMPORTANT – Please find below the proper location and instructions on how to insert the sticker provided into the Owner’s Manual (PN: 079641778); ■ U) TPMS Indicates a puncture in o ne o r more standard tire!! orange orange ( priority level 0). ■ red With the warning light flashing for a maximum of 90 seconds after which it remains on indicates: A failure in the TPMS (priority level 2). T PMS tcmp<>rarily inactive (priority level 2). T PMS inacti,·c (priority level 2). TPMS not calibr,ued (priority Je,·el 2). Door’5j{ront and rear lk/1 ofNn The symbo~ which is minimized, indicates that one or more <loon and/ or lids arc open. ■ Ml Airbagsystemf11ilun BIG Indicates a s~tcm failure ( priority level 0). red red With the warning light fla shing, it indicates that the ■ orange airbag test cycle has nm been completed (prioricy level 0). Contact your Atm10 111u:o F.:1u1.ARI Ot:.1.1.u .• ~ ~=:~::et:::~::~::::;:: seat belt has not been red fas tened (priority level 0) together with an acoustic signal lasting 90 sec. Seat heating (optional) Indicates that heated seat function is euabled ( remains displayed for 5 seconds). B Ill orange Ill red Spud limit “cuded lndicates that the speed set by the driver has been exceeded (priority leYel 2), the figure shown indicates the set speed. E-Diffsystemfai/ure Indicates an electronic differential fa ilure ( priority le,·d I) ■ ‘X::\ c~;u Co,oo/ tc:::.J lndicates that the Cruise Control has been green green activated/ deactivated. ■ lllllE Broll malfunction Indicates that the brake fluid level is low (priority red red level O). Indicates an EPB (electric parking brake) fa ilure ( priority levd O). Indicates that a ched of the Park.ing Brake system is required (priority level 0). ■ ■ BUii red red lnd;o,e, an EBO ,y,<= f, ;In re (priori<y !~ cl O) It.~ o~ e r r- ____________ ::::::____ Abo ut yourVehicle ~ ~ The sticker must be placed in the page shown above in the Owner’s Manual. This page is located in the (About your Vehicle’ section where the warning lights of the instrument panels are described. Please be sure to attach it to the page with the (Brake Malfunction’ description as shown in Fig. 2 Once you locate the proper page, remove the adhesive protector off of the back of the sticker. Ensure there is no residue or other particles on the page that may inhibit the longevity of adhesion to the page. Place the sticker to allow the bottom of the sticker to lay directly above the gray margin at the bottom of the page that contains the text ‘About your Vehicle’ . Once applied, apply pressure across the whole strip of ‘glue’ to confirm the sticker has been properly mated to the page. The activities described in this Technical Information must be performed as soon as possible, with the utmost urgency. Thank you for your co-operation. Please do not hesitate to contact us for any further queries.
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