Doors May Not Open – 2017-2019 Ferrari GTC4Lusso & 2018-2019 GTC4Lusso T

February 14, 2019 NHTSA CAMPAIGN NUMBER: 19V089000

Doors May Not Open

If a door cannot be opened with the external handle in the case of an emergency, it can increase the risk of injury for the driver or passengers.

 

NHTSA Campaign Number: 19V089

Manufacturer Ferrari North America, Inc.

Components LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected 582

 

Summary

Ferrari North America, Inc. (Ferrari) is recalling certain 2017-2019 GTC4Lusso and 2018-2019 GTC4Lusso T vehicles. Tension on the door lock mechanism may result in the vehicle’s door being unable to be opened by using the external door handle.

 

Remedy

Ferrari will notify owners, and dealers will install new door locks and cables, free of charge. An interim owner notification letter was mailed on April 15, 2019. A second letter will be sent when the remedy is available. Owners may contact Ferrari customer service at 1-201-816-2668. Ferrari’s number for this recall is 67.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Ferrari has a Recall


IMPORTANT SAFETY RECALL

This notice applies to your vehicle (VIN:

RC 67 / NHTSA 19V-089

 

Dear

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Ferrari has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2018-2019 GTC4Lusso and GTC4Lusso T vehicles. The vehicles involved are equipped with a door lock mechanism whose cable length is insufficient. This may cause the retaining slot to break, preventing the exterior door handle from operating. If a door cannot be opened with the external handle in the case of an emergency, it can increase the risk of injury for the driver or passengers. We want to assure you that your safety is our priority, and we are committed to correcting this condition in your vehicle.

Our records show that you are the owner of a vehicle affected by this recall.

IMPORTANT – CONTACT YOUR DEALER TODAY

Ferrari will repair your vehicle for free. The repair involves installing new door locks with an improved cable layout. The replacement part is not yet available, but is expected to become available within 45 days. Please contact your Ferrari dealer at this time and make an appointment to have this repair performed. The time needed for this repair is estimated at 2.5 hours.

If you have any questions or concems that your dealer is unable to resolve, please contact Ferrari North America, Inc. at +1(201) 816-2668. If your Dealer or Ferrari is unable to remedy the defect without charge or within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800424-9153), or go to http•.//www.safercar.gov.

If you have previously paid for repair to your vehicle for this specific condition prior to receiving this letter, send your original receipts and/or other adequate proof of payment to the following address for reimbursement: Ferrari North America, Inc., 250 Sylvan Ave., Englewood Cliffs, NJ 07632 Attention: Warranty Department. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days.

Thank you for your attention to this important matter.

Technical Department
Ferrari North America, Inc.

PLEASE NOTE: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee by First Class Mail within ten business days.


5 Affected Products

Vehicles

MAKE MODEL YEAR
FERRARI GTC4LUSSO 2017-2019
FERRARI GTC4LUSSO T 2018-2019

3 Associated Documents

Defect Notice 573 Report

RCLRPT-19V089-7699.PDF 212.729KB

Download (PDF, 208KB)


Recall Acknowledgement

RCAK-19V089-8561.pdf 246.259KB

Download (PDF, 240KB)


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-19V089-1307.pdf 255.875KB

Download (PDF, 250KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V089&docType=RCL


 

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Last update on 2019-07-08 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-07-08 / Affiliate links / Images from Amazon Product Advertising API

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