March 9, 2018 NHTSA CAMPAIGN NUMBER: 18V164000
If the driver is not warned about the critical disc wear, brake disc damage may result, increasing the risk of a crash.
NHTSA Campaign Number: 18V164
Manufacturer Ferrari North America, Inc.
Components SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
Potential Number of Units Affected 40
Ferrari will notify owners, and dealers will update the instrument panel node software, free of charge. Owners may contact Ferrari customer service at 1-201-816-2668. Ferrari’s number for this recall is 64.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ferrari North America, Inc.
NQS Software Update
IMPORTANT SAFETY RECALL
This notice applies to your vehicle (VIN: ZFFXXXXXXXXXXXXXX).
RC 64 / NHTSA 18V-164
Dear [Mr. John Doe],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ferrari has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2016 488 GTB and 488 Spider vehicles. The vehicles involved are equipped with a software algorithm which calculates the estimated percentage of wear of the carbon-ceramic brake discs, which may not work properly due to a software error. This may cause a reset of the wear value estimated by the software.
The critical wear threshold of your brake discs may be reached without the corresponding warning light & message on the instrument panel of the vehicle, with consequent possible damage to the discs themselves. This can increase the risk of a crash. We want to assure you that your safety is our priority, and we are committed to correcting this condition in your vehicle.
Our records show that you are the owner of a vehicle affected by this recall.
IMPORTANT – CONTACT YOUR DEALER TODAY
Ferrari will repair your vehicle f o r free. The repair involves installing the updated software. Please contact your Ferrari dealer at this time and make an appointment to have this repair performed. The time needed for this repair is estimated at 0.5 hours.
If you have any questions or concerns that your dealer is unable to resolve, please contact Ferrari North America, Inc. at +1(201) 816-2668. If your Dealer or Ferrari is unable to remedy the defect without charge or within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-4249153), or go to http://www.safercar.gov.
If you have previously paid for repair to your vehicle for this specific condition prior to receiving this letter, send your original receipts and/or other adequate proof of payment to the following address for reimbursement: Ferrari North America, Inc., 250 Sylvan Ave., Englewood Cliffs, NJ 07632 Attention: Warranty Department. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days.
Thank you for your attention to this important matter.
Ferrari North America, Inc.
PLEASE NOTE: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee by First Class Mail within ten business days.
2 Affected Products
8 Associated Documents
Non-Compliance Notice 573 Report/FMVSS 135
ISSUED Owner Notification Letter(Part 577)
Recall Quarterly Report #1, 2018-2
Recall Quarterly Report #4, 2019-1
Recall Quarterly Report #3, 2018-4
Recall Quarterly Report #2, 2018-3
Remedy Instructions and TSB
Diagnostic tools and software or reprogramming
You may purchase the SDX diagnostic tool for the electronic diagnosis of vehicles (with diagnostic system) up to the 430 Scuderia. To obtain information regarding this tool you may consult directly from the website www.waycon.it. Ferrari is not responsible for any content on these this external sites.
From the Ferrari 599 GTB FIORANO onwards, you may purchase from any Authorized Ferrari Dealership the Ferrari DEIS diagnostic tool. This diagnostic tool requires active professional level subscription. The tool comes complete with software when purchased. Please submit any requests for further information through the Help section after the registration.
Alternatively, the Ferrari DEIS-Light diagnostic software may be purchased alone. DEIS-Light allows you to use your own PC. This software may be also used to reprogramming ECUs compliant with ISO 22900 (EU) and SAE J2534 (USA) standards in addition to performing level one diagnosis on Ferrari models from the 599 GTB FIORANO onwards. You must be in possession of a valid annual subscription in order to request the DEIS-Light diagnostic software. To request the software, compile the specific form in full and send to the indicated email address. Once you receive approval for the request and the necessary payment has been made, your Hardware Key will be shipped to you, and you will be able to download the software from the internet.
- DEIS LIGHT – annual licence $8,700.00
- DEIS LIGHT – installation SW $10,700.00
- DOWNLOADS – 1 ECU $300.00
- DOWNLOADS – 2 ECU $500.00
- PROXI – 1 Activity $300.00
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Last update on 2020-04-03 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2020-04-03 / Affiliate links / Images from Amazon Product Advertising API