RC 64 / NHTSA 18V-164 – NQS Software Update – 2016 Ferrari 488 GTB & 488 Spider

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March 9, 2018 NHTSA CAMPAIGN NUMBER: 18V164000

Brake Disc Wear Software

If the driver is not warned about the critical disc wear, brake disc damage may result, increasing the risk of a crash.

 

NHTSA Campaign Number: 18V164

Manufacturer Ferrari North America, Inc.

Components SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM

Potential Number of Units Affected 40

 

Summary

Ferrari North America, Inc. (Ferrari) is recalling certain 2016 488 GTB and 488 Spider vehicles. Due to a software error, the driver may not be warned that the brake discs are critically worn.

 

Remedy

Ferrari will notify owners, and dealers will update the instrument panel node software, free of charge. Owners may contact Ferrari customer service at 1-201-816-2668. Ferrari’s number for this recall is 64.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Ferrari has a Recall

 


 

Ferrari North America, Inc.

NQS Software Update

                 

IMPORTANT SAFETY RECALL

This notice applies to your vehicle (VIN: ZFFXXXXXXXXXXXXXX).

RC 64 / NHTSA 18V-164

 

Dear [Mr. John Doe],

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Ferrari has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2016 488 GTB and 488 Spider vehicles. The vehicles involved are equipped with a software algorithm which calculates the estimated percentage of wear of the carbon-ceramic brake discs, which may not work properly due to a software error.  This may cause a reset of the wear value estimated by the software.

The critical wear threshold of your brake discs may be reached without the corresponding warning light & message on the instrument panel of the vehicle, with consequent possible damage to the discs themselves.  This can increase the risk of a crash.  We want to assure you that your safety is our priority, and we are committed to correcting this  condition in your vehicle.

Our records show that you are the owner of a vehicle affected by this recall.

 

IMPORTANT – CONTACT YOUR DEALER TODAY

Ferrari will repair your vehicle f o r free. The repair involves installing the updated software. Please contact your Ferrari dealer at this time and make an appointment to have this repair performed. The time needed for this repair is estimated at 0.5 hours.

If you have any questions or concerns that your dealer is unable to resolve, please contact Ferrari North America, Inc. at +1(201) 816-2668.  If your Dealer or Ferrari is unable to remedy the defect without charge or within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-4249153), or go to https://www.safercar.gov.

If you have previously paid for repair to your vehicle for this specific condition prior to receiving this letter, send your original receipts and/or other adequate proof of payment to the following address for reimbursement: Ferrari North America, Inc., 250 Sylvan Ave., Englewood Cliffs, NJ 07632 Attention: Warranty Department. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days.

 

Thank you for your attention to this important matter.

 

Technical Department

Ferrari North America, Inc.

 

PLEASE NOTE:  Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee by First Class Mail within ten business days.


 

2 Affected Products

Vehicles

MAKE MODEL YEAR
FERRARI 488 GTB 2016
FERRARI 488 SPIDER 2016

 


 

8 Associated Documents

Recall Acknowledgement

RCAK-18V164-1262.pdf 245.997KB

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Non-Compliance Notice 573 Report/FMVSS 135

RCLRPT-18V164-2109.PDF 215.327KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-18V164-6456.pdf 22.546KB

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Recall Quarterly Report #1, 2018-2

RCLQRT-18V164-3883.PDF 214.507KB

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Recall Quarterly Report #4, 2019-1

RCLQRT-18V164-4733.PDF 211.422KB

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Recall Quarterly Report #3, 2018-4

RCLQRT-18V164-4313.PDF 211.318KB

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Recall Quarterly Report #2, 2018-3

RCLQRT-18V164-8915.PDF 211.229KB

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Remedy Instructions and TSB

RCRIT-18V164-9055.pdf 233.594KB

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Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V164&docType=RCL


 

Reprogramming

Diagnosis

Diagnostic tools and software or reprogramming

You may purchase the SDX diagnostic tool for the electronic diagnosis of vehicles (with diagnostic system) up to the 430 Scuderia. To obtain information regarding this tool you may consult directly from the website www.waycon.it. Ferrari is not responsible for any content on these this external sites.

From the Ferrari 599 GTB FIORANO onwards, you may purchase from any Authorized Ferrari Dealership the Ferrari DEIS diagnostic tool. This diagnostic tool requires active professional level subscription. The tool comes complete with software when purchased. Please submit any requests for further information through the Help section after the registration.

Alternatively, the Ferrari DEIS-Light diagnostic software may be purchased alone. DEIS-Light allows you to use your own PC. This software may be also used to reprogramming ECUs compliant with ISO 22900 (EU) and SAE J2534 (USA) standards in addition to performing level one diagnosis on Ferrari models from the 599 GTB FIORANO onwards. You must be in possession of a valid annual subscription in order to request the DEIS-Light diagnostic software. To request the software, compile the specific form in full and send to the indicated email address. Once you receive approval for the request and the necessary payment has been made, your Hardware Key will be shipped to you, and you will be able to download the software from the internet.

  • DEIS LIGHT - annual license $8,700.00
  • DEIS LIGHT - installation SW $10,700.00
  • DOWNLOADS - 1 ECU $300.00
  • DOWNLOADS - 2 ECU $500.00
  • PROXI - 1 Activity $300.00

 

Subscriptions

techinfo.ferrari.com

 

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Last update on 2024-05-18 / Affiliate links / Images from Amazon Product Advertising API

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